I had such a great experience last week at the TSO in Santa Fe last week, I took my son back there for his eye exam yesterday. We had the same great experience yesterday, as I did last week. Staff was pleasant, office is clean, VERY MINIMAL paperwork for new patients, which was nice also! Another thing that was nice, is everyone that walks in gets all the new eye imageing. At the end of the exam the doctor will ask you if you would like to pay the extra for it if your insurance doesn't pay. If you dont want it it's fine, either way. It's nice that's theres no extra wait time to get this done, becauseits already done and the doctor can pull it up and go over it with you. My teenage son commented that "He liked the doctor there!" Which was great since there's never much feed back with teenage boys. The staff was also helpful helping him pick out frames instead of just turning us loose to pick something. They are also knowledgable about your vision coverage and the amounts allowed on everything. We are going to pick a pair of prescription sunglasses also next week after he trys out his prescription on his regular glasses a few days. Great place, very convenient for me, and very simple online appointment scheduling available! New patient at TSO in Santa Fe today. Office staff was great, I didn't have to wait, and appreciate the girls checking my insurance coverage with nothing more than my husband's employer and date of birth because I wasn't sure who it was. The Doctor really explained things in detail when it came to some of the imaging done for "older eyes" which was nice. They also have a great selection of glasses and sunglasses! Update: I received my glasses in just a few days surprisingly, and a pair of transitional contact trials to try also! That was pretty quick turn around compared to the week to 2 weeks I've always waited at other offices over the past 40+ years.